What personal information about customers does SAABits gather?
The information we learn from customers helps us personalise and continually improve your shopping experience at SAABits. Here are the types of information we gather.
- Information you give us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customising future shopping for you, improving our store features, and communication with you. If you choose not to create an account the information you give us will be held until your order has been fulfilled. If you choose to create an account to take advantage of the features available to account-holders then the information you give us will be held until you ask us to delete your account. The legal basis for collecting this information is that it is required for us to fulfill your order.
- Back-in-stock notifications: If you subscribe to be notified when a product is back in stock, you will be asked to provide an e-mail address and, optionally, your name. These details will only be used for the purpose of notifying you about the status of that specific product and will be removed automatically when the product is back in stock. You may also cancel your subscription at any time using the link provided in the subscription confirmation e-mail we will send, or by cancelling it through your account settings. Again, the legal basis for collecting this information is your express consent. Again, you may withdraw that consent at any time.
What about cookies?
Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.
Does SAABits share the information it receives?
We respect your privacy and appreciate your business. At no time do we ever provide your account contact details or transaction history to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order. In no event is your information ever transferred to anyone outside the EU.
How secure is information about me?
We work to protect the security of any personal information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. To check whether your browser is using SSL secure encryption you can look for the small 'closed padlock' icon generally visible in the lower right of your browser when at the checkout or when editing any of your account information.
Credit card details are handled securely by the website of our merchant service, PayPal. We do not store credit card details nor do we share customer details with any 3rd parties.
Which information can I access?
SAABits gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information. However, a complete copy of all the information held about you will be provided on request.
Conditions of Use, notices, and revisions
If you choose to visit SAABits, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the United Kingdom. If you have any concern about the privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us" link on the side menu, and we will do our best to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should also check our website frequently to see any recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
If you have any reason to believe we are not meeting our responsibilities regarding storage or use of your information, you have the right to make a complaint to the Information Commissioner's Office.
Information you give us
You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or email to SAABits. As a result of those actions, you might supply us with such information as your name, address, and phone numbers.
For security purposes SAABits sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done solely for your protection.